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improving employee engagement

How to improve employee engagement should be a real focus in the work of leaders, managers, team heads and of course HR professionalsHow to improve employee engagement should be a real focus in the work of leaders, managers, team heads and of course HR professionals.

Employees are the heart blood of every organisation. Without them there is no organisation. Some businesses allocate countless resources to their branding, marketing, production, innovation and business development, and place their people lower down the list of priorities.

People are what makes the organisation tick and so figuring out how to improve their engagement should be high on the list from board meetings to day to day operations.

We would love to share our experience with you to see how we might work together to improve the engagement of your staff. Please get in touch.

In the meantime you might be interested in visiting Engage for Success.

HR Support Healthcare

You have found a consultancy who provide dedicated HR support for Healthcare Practices.

From helping you to manage your current employees, assessing your workforce levels, or recruiting staff to support the growth of your practice, Narrow Quay HR provides customisable HR solutions to support you both strategically and tactically.

HR Support Package for Healthcare Practices

For a fixed monthly fee, we are able to support your healthcare practice, with HR services from commencement to termination of employment and everything you encounter in between.

We balance a commercial approach with pragmatism, to ensure you comply with best HR practice and receive practical advice that works.

Our HR consultants are qualified Employment lawyers who specialise in HR, giving you the best of both worlds: solid legal expertise and HR solutions.

We don’t just tell you what you can and can’t do, we work with you to find a tailored solution that’s best for you and your practice.

 

  • In-depth HR audit at the start of the relationship, to enable us to understand your practice
  • Fixed annual fee, taking away any concerns over unforeseen expenses
  • 24-hour telephone and email helpline
  • Training events at discounted rates
  • Invitation to an annual round-table meeting with our HR team to discuss strategy and to review progress
  • Subscription to our Employment Law Brief to ensure you are kept up to date
  • Template employment contracts and handbooks
  • Investigations into disciplinary, grievance or other challenging HR issues and panel support where required
  • Support with redundancies or restructuring, with on-site support if needed

For further information, please contact Sarah Want on 0117 314 5363 or Caitlin Anniss on 0117 314 5264 

Budget 2017 Key Points for Employers

The Autumn Budget 2017 has highlighted a number of key points that Employers need to consider for their organisations and people.

Wages

The Government has confirmed that it has accepted the recommendations of the Low Pay Commission (LPC) for increases to the national living wage (NLW) and the national minimum wage (NMW). Accordingly, from April 2018 the Government will increase the NLW, which applies to workers aged 25 and over, by 4.4% from £7.50 to £7.83. The LPC has estimated that this will benefit over 2 million workers. At the same time, the NMW rates will be increased as follows:

  • from £7.05 to £7.38 for 21 to 24 year olds;
  • from £5.60 to £5.90 for 18 to 20 year olds;
  • from £4.05 to £4.20 for 16 and 17 year olds; and
  • from £3.50 to £3.70 for apprentices.

Taxation

In accordance with its commitment to raise the personal allowance (PA) to £12,500 and the higher rate threshold (HRT) to £50,000 by 2020, the Government has announced that in the 2018/19 tax year the PA and HRT will be increased to £11,850 and £46,350 respectively. The Government has also announced that, with effect from April 2018, there will be no benefit in kind charges on electricity that employers provide to charge employees’ electric vehicles. The report further details a number of changes the Government will make to the taxation of employee expenses following a call for evidence that was published in March 2017.

Employment Status

The Government has stated that it will publish a discussion paper as part of its response to the Taylor review of employment practices, which will explore the case and options for longer-term reform to make employment status tests for both employment rights and tax clearer. It has acknowledged that this is an important and complex issue, and it will therefore work with stakeholders to ensure that any potential changes are considered carefully.

Source: UK Government

The Chancellor of the Exchequer delivered his 2017 Autumn Budget speech to the House of Commons on Wednesday 22 November. On the same day, the full Budget report was published by the Government.

Please contact us for help with understanding and implementing any of the key points above.

staff appraisals

Staff appraisals and their link to pay can be one of a manager’s most challenging and contentious moments in their role.

Narrow Quay HR has a bespoke training designed as a package of services to help schools, businesses and health practices create, and delivery a robust and effective appraisal process.

The bespoke four hour appraisal training workshop includes:

The importance of appraisals and the legal context in which they are held
How to conduct an effective appraisal – they skills needed, how to set objectives and how to assess performance
Practical guidance and real life examples
How to tackle performance concerns and interplay with the capability procedure

The workshop is designed to provide practical training to those carrying out appraisals in schools, businesses and health practice and covers the skills that are needed as well as the wider context of the appraisal system.

We also focus on providing strategic advice and can provide a suite of tailored appraisal documentation.

So how does the Effective Staff Appraisal workshop happen? Initially we will meet with you to discuss your current appraisal process, concerns over the current process and your key aims. We will then provide written recommendations of the practical steps you need to implement or improve within your appraisal system.

This will be accompanied by a comprehensive suite of appraisal documents including: guidance for appraisers and appraisees; an appraisal policy; appraisal forms; and a letter to staff, introducing them to your new system.

We have worked with many different organisations, reviewing their pay policies and can work with you to ensure that your policy is legally compliant and operates to support your strategic aims, including linking pay with performance where appropriate.

We are on hand every step of the way to support you with implementation of the new policy and to help address any implications for staff.

Please contact us if you would like to find out more.

Unconscious Bias

Unconscious Bias is a hot topic right now. The progress towards creating a more diverse workforce at all levels is an objective that most employers are focusing on today.

Raising awareness and investing in staff development in this area through the use of interactive workshops and training is key.

Unconscious bias is a bias that we are unaware of, and which happens outside of our control. It happens automatically and is triggered by our brains making quick judgements and assessments of people and situations, influenced by our background, cultural environment and personal experiences.

Unconscious bias can occur in many situations and in relation to many prejudices, which could include, but are not restricted to: Physical characteristics or appearances; Social context; Stereotyping and favouritism

Research has shown that unconscious bias is a habit that can be changed.

We run workshops that can help to highlight the role unconscious bias can play and provide practical strategies to mitigate its effects. This will help leaders and managers to make fair and transparent decisions and minimise discrimination.

Our unconscious bias workshops are a key strategic tool in promoting equality and diversity within your workplace and eradicating unlawful discrimination.

The workshop covers: Key concepts from the Equality Act 2010 including the protected characteristics and the types of discrimination; Examples of the Equality Act in practice; Exploring unconscious bias and how it can impact in the workplace; Practical advice on how to mitigate the effects of unconscious bias.

Please get in touch for more information and to book a workshop for you and your team.

Bristol HR Club hosts a seminar for HR Professionals, Finance Directors, HR Managers, Heads of HR, Business Managers, as well as Practice Managers, GP Business Manager and Assistant Practice Managers.

Removal of Tribunal Fees – How Might it Affect Your Business or Practice?

In a Supreme Court ruling that has thrown Tribunals into chaos, Employment Tribunal fees have been declared unlawful and abolished overnight.

As an employer, you may be wondering where this decision might leave your organisation. In a system where once again, there is no monetary barrier to Employment Tribunal litigation, will the floodgates open?

In this session we will be considering the practical impact of the Supreme Court’s decision. We will also be taking you through the litigation process from start to finish, sharing some of our top tips for avoiding litigation and protecting your position along the way.

Who Should Attend?

  • HR Professionals
  • Finance Directors
  • HR Managers
  • Heads of HR
  • Business Managers
  • Practice Managers
  • GP Business Manager
  • Assistant Practice Managers

This event is now fully booked. To add your name to the waiting list, please call 0117 314 5332. 

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